📊 Topic 5: Reporting & Analytics

1. Introduction to Reporting

Overview of Siebel reporting capabilities and architecture.

2. Reporting Architecture

Data sources, report objects, and integration layers.

3. Standard Reports

Pre-built reports for Sales, Service, and Marketing.

4. Running Reports

Execute, filter, and view reports in multiple formats.

5. Creating Custom Reports

Report Designer, fields, filters, grouping, and sorting.

6. Advanced Reporting

Calculated fields, joins, sub-queries, and aggregations.

7. BI Publisher Integration

Enterprise reporting with Oracle BI Publisher.

8. Dashboards

Interactive dashboards with charts and metrics.

9. KPI Configuration

Define, track, and visualize Key Performance Indicators.

10. Real-Time Analytics

Live data updates and streaming metrics.

11. Data Visualization

Charts, graphs, heat maps, and visual analytics.

12. Scheduled Reports

Automated report generation and email delivery.

13. Report Security

Access control, data visibility, and permissions.

14. Data Export

Export to Excel, PDF, CSV, and external systems.

15. Performance Monitoring

Report optimization, caching, and query tuning.